Professional Training Programs

Comprehensive computer support specialist courses designed to build practical skills through hands-on learning. Choose from three progressive training levels that prepare you for successful IT support careers.

3
Course Levels
100+
Hours Training
€549
Starting From
Computer support training courses overview
Hands-On Learning
Real-World Scenarios

Our Training Methodology

Structured learning approach that builds competency through progressive skill development and practical application

Comprehensive Learning Framework

1

Foundation Building

Begin with essential concepts and gradually introduce complex topics through structured modules that build upon previous learning.

2

Practical Application

Apply theoretical knowledge through hands-on exercises that simulate real workplace scenarios and technical challenges.

3

Skill Validation

Demonstrate competency through comprehensive assessments that verify understanding and practical ability.

Interactive Labs

Work with actual hardware and software configurations used in professional environments.

Small Class Sizes

Receive individual attention and personalized feedback from experienced instructors.

Industry Alignment

Curriculum reflects current industry practices and employer requirements in Cyprus.

IT Support Fundamentals training lab
Foundation Level €549

IT Support Fundamentals & Hardware Essentials

This foundational course equips students with essential skills for providing technical support in modern IT environments. The curriculum covers computer hardware components, operating system troubleshooting, and basic networking concepts through hands-on lab exercises.

Course Highlights

Hardware diagnostics and repair
Windows, macOS, Linux support
Virus removal techniques
Data recovery methods
Customer service skills
Help desk simulations

Training Process

Week 1-3: Computer hardware fundamentals and diagnostic procedures
Week 4-6: Operating system troubleshooting across multiple platforms
Week 7-8: Customer interaction techniques and help desk scenario practice
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Advanced network troubleshooting training
Advanced Level €1,149

Advanced Troubleshooting & Network Support

This comprehensive program advances technical support skills focusing on complex problem resolution and network infrastructure support. Students master advanced Windows administration, Active Directory management, and Group Policy implementation for enterprise environments.

Advanced Skills Development

Windows Server administration
Active Directory management
TCP/IP network troubleshooting
VPN configuration
Automation scripting
Mobile device management

Enterprise Focus Areas

Network Infrastructure: Learn TCP/IP troubleshooting and wireless optimization
System Administration: Master Group Policy and enterprise software deployment
Cloud Integration: Support virtual desktop infrastructure and cloud services
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Enterprise support management training
Professional Level €1,949

Enterprise Support & Service Management

This professional course develops senior support specialists capable of managing enterprise IT support operations and service delivery. Students learn ITIL frameworks, service desk management, and implementing knowledge management systems for efficient support.

Management Competencies

ITIL service management
Incident response procedures
Change management
Vendor relationship management
SLA negotiation
Performance monitoring

Strategic Development

Service Strategy: Design complete support frameworks and tier structures
Process Improvement: Implement continuous improvement and predictive maintenance
Team Leadership: Develop standard operating procedures and escalation protocols
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Course Comparison & Selection Guide

Choose the training level that matches your current experience and career objectives

Features Fundamentals Advanced Enterprise
Course Duration 8-12 weeks 12-16 weeks 16-20 weeks
Investment €549 €1,149 €1,949
Experience Required Basic computer skills IT fundamentals Support experience
Hardware Training
Network Support Basic
Server Administration
ITIL Framework Introduction
Management Skills

New to IT Support

Start with IT Support Fundamentals to build essential skills and confidence

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Some Experience

Advance your skills with network support and enterprise administration

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Leadership Goals

Develop management capabilities with our enterprise program

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Technical Standards & Certification Preparation

Our training aligns with industry standards and prepares students for professional certifications

Industry Alignment & Standards

CompTIA Readiness

Curriculum coverage prepares students for CompTIA A+ certification by addressing core hardware, software, and troubleshooting competencies required by the certification exam.

Network+ Foundation

Advanced courses provide networking knowledge aligned with CompTIA Network+ objectives including TCP/IP, routing, and wireless technologies.

Security Awareness

Security principles woven throughout all courses establish foundation for Security+ understanding and cybersecurity career development.

Professional Development Resources

Certification Guidance

Instructors provide personalized recommendations for certification paths based on career goals and current skill levels.

  • • Individual assessment and planning sessions
  • • Study resource recommendations
  • • Practice exam preparation strategies

Industry Connections

Partnerships with Cyprus technology companies provide networking opportunities and potential career advancement paths.

  • • Guest speaker sessions with industry professionals
  • • Local employer networking events
  • • Alumni mentorship program participation

Ready to Begin Your Training Journey?

Speak with our course advisors to select the training program that matches your experience level and career objectives.

Nicosia Training Center info@domain.com +357 22 847265